Mediation
We provide mediation and also training in mediation.
Mediation
We provide impartial mediation to mend relationships or resolve a dispute.
We will work in a supportive way with each participant to explore ‘what good looks like’ and agree on working together in the future.
Mediation supports people to feel heard, find Solutions that everyone agrees to and have control of what has been agreed.
Training in Mediation
We tailor every course and specialise in training internal mediation teams with on-going coaching and supervision of mediators. We provide a 2-day course covering:
- The difference between coaching, mediation, negotiation, solution focused and when to use
- Mediation principles
- Understanding conflict
- Creating a safe environment
- Steps and stages of a structured process
- Asking good questions
- Reflective listening
- Exploring options
- Building agreement
- Maintaining impartiality and non-judgemental practice
- Overcoming the main challenges to mediation
- All courses are offered on a Face to Face or Virtual basis.
- Bespoke & Open Training Courses Available.
Case Studies
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Gwynedd Council, Baby, Child and Teenage Brain development and the Effects of Poverty, Neglect and Poor Parenting
Gwynedd commissioned Interface to deliver an in-house one day course to multi agency staffRead More -
HSCB Northern Ireland - Capacity to Change Training
We are delighted to be working with Northern Ireland HSCB Early Intervention Social Worker teams - providing the Capacity to Change Programme developed by the The University of Bristol.Read More -
Connexus - Effective Support Worker Training
We were delighted to have another opportunity to continue our training with Connexus, working with a group of colleagues, the majority of whom were relatively new to their roles.
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Integrated Multi-Agency Front Door Services – Halton
Halton Borough Council is in the process of further developing and implementing an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.Read More
Cancellation Policy
Please see our cancellation terms / fees.