Effective communication skills with colleagues and other agencies
Increasingly staff are being required to work alongside and with individuals and families experiencing complex challenges. This requires confidence and abilities to work in partnership with other professionals. Our training is based on our knowledge of working closely in Early Help, working with vulnerable and complex families, troubled families and social care staff.
This practical programme provides the skills to support workers to be able to work with partners and colleagues to ensure that they are able to work effectively with individuals and families with multiple and complex needs. It is practical and “hands on” with a focus on skills and strategy development, backed up by an understanding of why approaches work. It produces more confident and competent practitioners who are ready to deliver positive and effective support.
It is suitable for front line staff working on the Early Help/Troubled families agenda as well as school staff, children services, those in early years settings, the VCS, Housing and Health.
Learning Outcomes
- Consider methods of communication
- Explore barriers to communication
- Recognise the benefits and opportunities to working together
- Understand the key ingredients to sharing information
- Remove barriers to improving services and strengthen relationships between services
- Learn how to challenge effectively
- Develop confidence in communicating complex information
- All courses are offered on a Face to Face or Virtual basis.
- Bespoke & Open Training Courses Available.
Case Studies
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Catch 22 - Child Protection & Data Protection Training
We worked with Catch 22 staff, who supported young offenders in the community, to deliver a 1-day session on Child Protection and Safeguarding and a half-day workshop on Data Protection.Read More -
Achieving for Children - Motivational Interviewing Training
We provided 2 day Motivational Interviewing programmes to ensure that staff had knowledge and awareness how to use motivational interviewing as a techniqueRead More -
LB Waltham Forest - Responding to Trauma and Parental Conflict
We are delivering a large programme of training to staff across Early Help around Trauma and Parental Conflict.Read More -
Integrated Multi-Agency Front Door Services – Halton
Halton Borough Council is in the process of further developing and implementing an integrated multi-agency approach to supporting children, young people, families and vulnerable adults across the continuum from Early Intervention to statutory safeguarding services.Read More
Cancellation Policy
Please see our cancellation terms / fees.